FAQ’s

Contact Dylan who will be happy to help you

Yes please! Giving your dog exercise beforehand gives them have a chance to do their business and are calmer during the groom

I DO NOT use restraints within the salon unless absolutely necessary, as I find that this gives a much better experience for the dog. I use a combi dryer as I do not believe dryer cabinets are fair to dogs. Muzzles and other equipment may be used for aggressive dogs but this would be discussed with the owner

I have a selection of shampoos and so there will always be one that meets your dogs needs. It is advised that all dogs are kept up to date with flea treatment. I do use a flea shampoo to kill any live parasites and have tools to remove ticks. There may be surcharge depending on the severity of the parasites

This depends on the service you have chosen, the condition, size and the behaviour of the dog. Please contact me if you need information relating to your dog

Please let me know in advance if your dog has behaviour problems so I can make sure I have the correct equipment with me. I can groom most dogs however they may be an extra fee for aggressive dogs.

Please ask Dylan when you book your appointment

Yes! But please state this when dropping her off.

Please let me know as soon as possible. Ideally I need at least 48 hours notice to avoid issues in the future